FAQs
- Calling test tool
- Missing files, pictures or an audio message?
- Handle new connection requests
- How are my conversations organized?
- How can I find out which Wire version I am using?
- What do the different Wire icons mean?
- Language support
- How can I forward a message on my mobile device?
- How can I install Wire on Windows?
- How can I connect with someone as a personal user?
- How can I invite people to join Wire from my personal account?
- What can I do if I'm not getting any notifications on Android?
- What can I do if I'm not getting any notifications on iOS?
- How can I add an emoji to a picture on my mobile device?
- How can I share a location on my mobile device?
- I received a message that I'm using an older version of Wire and the message cannot be displayed. What can I do?
- How can I send a video message in a conversation on my mobile device?
- How can I create a conversation with myself?
- Why was I notified that a message from a contact was not received?
- I can't send a picture or an animated GIF, what can I do?
- Why am I notified that I'm logging in on a new device, and I don't see my conversation history on Wire for web?
- Why was I notified that the identity of a contact has changed?
- I've accidentally connected with someone I don't know. What should I do?
- How can I submit a calling debug report or a debug report?
- I tried to take a picture but only see a black screen preview. What can I do?
- How can I contact Wire Support for help?
- How can I add an audio filter to an audio message on my mobile device?
- What if I send the wrong person a connect request?
- What can I do if my phone is lost or stolen?
- How can I find someone?