Why am I notified that I'm logging in on a new device, and I don't see my conversation history on Wire for web?

  • Updated

On Wire for web

Wire uses IndexedDB to locally store your conversation history when using Wire for web.

When you clear your data in your browser options – which in some browsers includes clearing your cookies – IndexedDB is cleared, as well as your conversation history.

Your conversation history can also be cleared when:

- You select to clear your data in the popup in Wire when logging out.
- If you are utilising an anti virus software that clears your data in your browser options.
- If you have limited disc space on your device.

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