What do I need to know when using migration tools?

  • Updated

If you restore Wire from an Apple Time Machine backup and / or the Mac Migration Assistant, don’t open your old Wire installation while or after you open Wire on your new device.

Otherwise, it will corrupt the cryptobox session on both devices, and this could break your encryption setup. If this issue occurrs, we recommend logging out on your new device, removing this device, and logging in as a new device.


Was this article helpful?

3 out of 9 found this helpful

Have more questions? Submit a request