To delete a custom folder, you will have to remove all the conversations listed in that folder.
See also this video.
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On desktop (macOS and Windows) or on Wire for web:
- In the folder you want to delete, hover the cursor over a conversation.
- Select Down Arrow ▼ to the right of the conversation.
- Select REMOVE FROM “…” to remove the conversation from any folder or on MOVE TO… to move the conversation to another folder
- Repeat for all the conversations in this folder
- Once all conversations are removed or moved to another folder, the empty folder will disappear
- In the folder you want to delete, hover the cursor over a conversation.
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On mobile:
- In the folder you want to delete, open a conversation.
- Select the conversation name at the top of your screen, it opens the conversation information.
- Select the 3 dots … at the bottom of your screen to open more actions.
- Select REMOVE FROM “…” or click on MOVE TO… to move the conversation to another folder.
- Repeat this for all the conversations in this folder.
- Once all conversations are removed or moved to another folder, the empty folder will disappear.
On Android:
You cannot delete a custom folder at the moment on Android devices. The feature will be available again during 2023.