Delete a custom folder

To delete a custom folder, you need o remove all the conversations listed in that folder. 

• On desktop (macOS, Windows, or on Wire for web)

  1. Access the folders view by selecting Folders in the navigation bar:
     
     
      
  2. Open the relevant folder you want to delete:
     
     
      
  3. Hover over a conversation and select the arrow ▼ to get more options.
      
  4. Select Remove from... to remove the conversation from any folder or on Move to to move the conversation to another folder:
     
     
      
  5. Repeat the process for all the conversations in this folder. When you have removed all conversations, the empty folder disappears.
     
     Learn about folders in Drive
      

• On mobile

  In the conversation list:

  1. Select the filter button at the top.
  2. Select Folders.
  3. Open the relevant folder you want to delete.
  4. Select the conversation name to open the conversation information.
  5. Select the more options button to open more actions.
  6. Select Remove from “…” or Move to… to move the conversation to another folder.
  7. Repeat the process for all the conversations in this folder.
  8. Once all conversations are removed or moved to another folder, the empty folder will disappear.

  Learn about folders in Drive