Delete a custom folder

To delete a custom folder, you will have to remove all the conversations listed in that folder. 

See also this video.

• On desktop (macOS and Windows) or on Wire for web:

  1. In the folder you want to delete, hover the cursor over a conversation.
     
     
     
     
  2. Select Down Arrow ▼ to the right of the conversation.
     
     
     
     
  3. Select REMOVE FROM “…” to remove the conversation from any folder or on MOVE TO… to move the conversation to another folder
     
     
     
     
  4. Repeat for all the conversations in this folder
     
     
     
     
  5. Once all conversations are removed or moved to another folder, the empty folder will disappear
     
     
     
     

• On mobile: 

  1. In the folder you want to delete, open a conversation.
  2. Select the conversation name at the top of your screen, it opens the conversation information.
  3. Select the 3 dots … at the bottom of your screen to open more actions.
  4. Select REMOVE FROM “…” or click on MOVE TO… to move the conversation to another folder.
  5. Repeat this for all the conversations in this folder.
  6. Once all conversations are removed or moved to another folder, the empty folder will disappear.
     
     

     On Android:

     You cannot delete a custom folder at the moment on Android devices. The feature will be available again during 2023.