Add a conversation to a custom folder

  • Updated

Adding conversations to your custom folders will help you organise your conversations by topics.

See also this video.

  • On desktop (MacOS and Windows) or on Wire for Web:

    1. Hover the cursor over a conversation.

      Conversation.png

    2. Click Down Arrow ▼ to the right of the conversation.

      Click_on_arrow_.png

    3. Click on MOVE TO…

      move_to.png

    4. Choose either + CREATE A NEW FOLDER or a folder that already exists

      Create_folder_.png

    5. NAME the new folder and click on CREATE,

      Screenshot_2021-10-04_at_11.01.27.png

    6. In the folder, the new folder will appear at the end of your conversations list

      Screenshot_2021-10-04_at_10.57.16.png

    To remove a conversation from a custom folder

    1. Hover the cursor over a conversation.

      conversation.png

    2. Click Down Arrow ▼ to the right of the conversation.

      Screenshot_2021-10-04_at_11.07.34.png

    3. Click on MOVE TO… and choose the folder where that conversation should live

      Screenshot_2021-10-04_at_11.06.37.png

  • On Mobile: 

    1. Select a contact or a group and open the conversation
    2. Click on the conversation name at the top of your screen, it opens the conversation information
    3. Click on the 3 dots at the bottom of your screen to open more actions
    4. Click on MOVE TO…
    5. Click on the icon + in the top right corner to create a new folder OR select a folder that already exists
      1. NAME the new folder
      2. click on CREATE, the new folder will appear at the end of your conversations list

    To remove a conversation from a custom folder

    1. Select a contact or a group and open the conversation
    2. Click on the conversation name at the top of your screen, it opens the conversation information
    3. Click on the 3 dots at the bottom of your screen to open more actions
    4. Click on MOVE TO… and choose the folder where that conversation should live

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