Adding conversations to your custom folders will help you organise your conversations by topics.
See also this video.
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On desktop (MacOS and Windows) or on Wire for Web:
- Hover the cursor over a conversation.
- Click Down Arrow ▼ to the right of the conversation.
- Click on MOVE TO…
- Choose either + CREATE A NEW FOLDER or a folder that already exists
- NAME the new folder and click on CREATE,
- In the folder, the new folder will appear at the end of your conversations list
To remove a conversation from a custom folder
- Hover the cursor over a conversation.
- Click Down Arrow ▼ to the right of the conversation.
- Click on MOVE TO… and choose the folder where that conversation should live
- Hover the cursor over a conversation.
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On Mobile:
- Select a contact or a group and open the conversation
- Click on the conversation name at the top of your screen, it opens the conversation information
- Click on the 3 dots … at the bottom of your screen to open more actions
- Click on MOVE TO…
- Click on the icon + in the top right corner to create a new folder OR select a folder that already exists
- NAME the new folder
- click on CREATE, the new folder will appear at the end of your conversations list
To remove a conversation from a custom folder
- Select a contact or a group and open the conversation
- Click on the conversation name at the top of your screen, it opens the conversation information
- Click on the 3 dots … at the bottom of your screen to open more actions
- Click on MOVE TO… and choose the folder where that conversation should live
On Android:
You cannot add conversations to custom folders or remove a conversation from a custom folder at the moment on Android devices. The feature will be available again during 2023.