Add a conversation to a custom folder

Adding conversations to your custom folders will help you organise your conversations by topics.

See also this video.

• On desktop (MacOS and Windows) or on Wire for Web:

  1. Hover the cursor over a conversation.
     
     
     
     
  2. Click Down Arrow ▼ to the right of the conversation.
     
     
     
     
  3. Click on MOVE TO…
     
     
     
     
  4. Choose either + CREATE A NEW FOLDER or a folder that already exists
     
     
     
     
  5. NAME the new folder and click on CREATE,
     
     
     
     
  6. In the folder, the new folder will appear at the end of your conversations list
     
     
     
     

  To remove a conversation from a custom folder

  1. Hover the cursor over a conversation.
     
     
     
     
  2. Click Down Arrow ▼ to the right of the conversation.
     
     
     
     
  3. Click on MOVE TO… and choose the folder where that conversation should live
     
     
     
     

• On Mobile: 

  1. Select a contact or a group and open the conversation
  2. Click on the conversation name at the top of your screen, it opens the conversation information
  3. Click on the 3 dots … at the bottom of your screen to open more actions
  4. Click on MOVE TO…
  5. Click on the icon + in the top right corner to create a new folder OR select a folder that already exists
  1. NAME the new folder
  2. click on CREATE, the new folder will appear at the end of your conversations list

  To remove a conversation from a custom folder

  1. Select a contact or a group and open the conversation
  2. Click on the conversation name at the top of your screen, it opens the conversation information
  3. Click on the 3 dots … at the bottom of your screen to open more actions
  4. Click on MOVE TO… and choose the folder where that conversation should live
     
     
     

     On Android:

     You cannot add conversations to custom folders or remove a conversation from a custom folder at the moment on Android devices. The feature will be available again during 2023.