Make files available offline

  • Updated

You can browse and open your files even when you have no connection by making them available offline. This way, you can still access important content.

Info

  • Drive and Shared Drive automatically switch to offline mode, when your device is offline
  • Only downloaded files are displayed
  • The file list shows a reduced folder structure:
    • Only folders containing cached files are visible
    • Folder paths are preserved
    • No empty folders are shown
  • A persistent banner is displayed: You can still access your offline files.
  • Sorting, searching, and filtering are disabled in offline mode
  • When you open a file, it loads from the local cache in read-only mode
  • You can't use Collabora files in offline mode

On mobile

iOS

  1. Select a conversation.
  2. Select Shared Drive via the heading:

    Screenshot 2026-05-15 at 09.56.28.png
  3. Select the more options button next to the file:

  4. Select Make available offline:

  5. The file will be marked as downloaded :

To remove the offline access: 

  1. Select the more options button next to the file:

  2. Select Remove offline access:

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