Overview of external communication

  • Updated

Most organizations collaborate with external partners, which can be for instance clients or contractors.

Wire offers two options for secure external communication – externals and guests.

Externals

  • Externals are part of a Wire team and require a user license.
  • Externals are added via the external role in team management.
  • Admins and owners can remove externals from the team just like any other team member. When externals are removed from the team, they lose their conversation history and are automatically logged out of their account. 

Guests

Both externals and guests have limited access rights compared to regular team members. They can not see the entire directory of team members, but only those in the same conversation.

Was this article helpful?

3 out of 4 found this helpful

Have more questions? Submit a request