Why can't I see my conversation history?

  • Updated

To protect your privacy, messages are only stored on your devices. This means that only new messages, not conversation history, will be displayed after you uninstall/install Wire, or start using Wire on a new device.

When you uninstall or reinstall Wire, it will be treated as a new device and you will not be able to see your conversation history unless you created a backup before you uninstalled the app.

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