How to enable mandatory app lock for all your team members?

  • Updated

Require all team members to unlock Wire using a passcode or biometric authentication when returning to the app.

The feature will be enabled on all devices on all platforms for every team member.

As a team owner you can enable mandatory app lock in your team management at any time.

In the conversation list: 

  1. Select Preferences , then select Manage team or go to

  2. Log in with the team account credentials.


  3. Select Customization:

  4. Enable mandatory app lock by checking the checkbox:

  5. Select a time:

  6. Select Save:

  7. Select Confirm:

All team members will get informed about this change on all their devices and need to create a passcode if needed or use biometric authentication after the next login.                             

Be aware when using a passcode within Wire: Make sure that you save this passcode as it can not be recovered when you forget it.

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