Activate or deactivate read receipts

  • Updated

You can see who and at what time someone read your message.

How to control read receipts

On desktop (macOS, Windows, or on Wire for web)

For 1:1 conversations

1. Select Settings :

2. Activate or deactivate read receipts:

When this is off, you won't be able to see read receipts from other people. This setting does not apply to group conversations. This setting will affect all of your 1:1 conversations and devices. You and the other person in the 1:1 only see read receipts from each other if both of you have
turned read receipts on.

 

For group conversations

 

1. Select the group conversation:

2. Select conversation info or group name:

2. Toggle read receipts on or off:

If toggled on, everyone in that group sends and receives read receipts from everyone else.
If toggled off, no one sends or receives read receipts from anyone. The toggle only affects that group conversation and overwrites each persons read receipts account setting.

 

On mobile

iOS

For 1:1 conversations

  1. Select Settings .
  2. Select Account.
  3. Switch the toggle on or off.

When this is off, you won't be able to see read receipts from other people. This setting does not apply to group conversations. This setting will affect all of your 1:1 conversations and devices. You and the other person in the 1:1 only see read receipts from each other if both of you have
turned read receipts on.

For group conversations

In the conversation:

  1. Select the group name.
  2. Switch the toggle on or off.

If toggled on, everyone in that group sends and receives read receipts from everyone else.
If toggled off, no one sends or receives read receipts from anyone. The toggle only affects that group conversation and overwrites each persons read receipts account setting.

Android

For 1:1 conversations

In your conversation list:

    1. Select the menu button .
    2. Select Settings .
    3. Select Privacy Settings.
    4. Switch the toggle on or off.

When this is off, you won't be able to see read receipts from other people. This setting does not apply to group conversations. This setting will affect all of your 1:1 conversations and devices. You and the other person in the 1:1 only see read receipts from each other if both of you have
turned read receipts on.

For group conversations

In the conversation:

  1. Select the group name.
  2. Switch the toggle on or off.

If toggled on, everyone in that group sends and receives read receipts from everyone else.
If toggled off, no one sends or receives read receipts from anyone. The toggle only affects that group conversation and overwrites each persons read receipts account setting.

 

How do I know who read my message and when?

Read receipts appear only for the sender of a message.

For 1:1 conversations

When your contact has read your message it will be indicated by the read button and the timestamp.

 

For group conversations

You see the count of how many people have read that message next to read button .

Selecting the timestamp or read button opens the message details.

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