Start or end an audio conference

  • Updated

To start a conference call (Wire for web: Use Chrome 86 or higher or Firefox 117 or higher):

  1. Start a group conversation.
  2. Select the calling button : 

Everyone in the group conversation gets a notification that a conference call has been initiated.

Up to 100 people can join the call.

Please note: When you join a conference call, you are automatically muted at first.

To end the call, select the hang-up button .

 

Please be aware on iOS:

Your call ends when you, as a recipient, lock your screen. It is the expected iOS behavior.

To avoid this case:

    1. Open your device settings.
    2. Select Accessibility.
    3. Select Touch.
    4. Enable Prevent Lock to End Call.

Hardware

The hardware you use for calling plays is very important for the quality of the calling experience. A good quality microphone will improve the audio quality, and the resolution of the video camera will affect the quality of the video stream. Similarly, the screen resolution affects the quality of the screen-sharing experience.

See the following guidelines on how the hardware affects a call. Please note that the quality of the microphone does not change the bitrate but will affect the audio quality.

 

1:1 calls 

The following restrictions are set:

  • Real-time video capture: NONE – maximum resolution that the video capture device (camera) can deliver, will be used
  • Screen-sharing: 1920x1080(1080p)  or max allowed by the screen being used, if the screen resolution is lower than 1080p
     

Conference calls

The following restrictions are set:

  • Real-time video capture: 1280x720(720p)
  • Screen-sharing: 1920x1080(1080p) or max allowed by the screen being used, if the screen resolution is lower than 1080p

Was this article helpful?

0 out of 1 found this helpful

Have more questions? Submit a request

Related articles