Allow access to my camera
On Windows:
Wire will ask for permission to access your camera the first time you want to start a video call. Only one application can access the camera at a time on Windows. If Wire is unable to access the camera, check that no other application is using it.
On Wire for web:
Wire will ask for permission to access your camera the first time you want to start a video call. If you have previously denied access, you can update those settings:
On Google Chrome:
- Click the lock symbol.
- In the Permissions > Camera section, choose between 'Use global default (Ask)' or 'Always allow on this site'.
On Mozilla Firefox:
- Click the lock symbol.
- In the Permissions section > Use the Camera, choose between 'Always ask' or 'Allow'.
On Opera:
- From the menu bar, select Preferences > Websites.
- In the Camera section, check if the option 'Ask me when a site requires access to my camera' is chosen.
- Click ‘Manage exceptions’. If app.wire.com is set to ‘Block’, click the x to remove the entry.
Please be aware: Camera access can be blocked by Internet security software. Find more information for example here.