Manage your devices

  • Updated

Each time you uninstall/reinstall Wire or log in to your Wire account from a new device, you will be notified via email that a new device has been added to your account. You can manage the devices associated with your Wire account at any time.

  • On Desktop:

    In the conversation list:

    1. Select Settings Settings16x16.png to go to your profile:

      Preferences.png

    2. Select Devices:

      Screenshot_2021-10-04_at_13.36.21.png

    3. A list of your active devices is displayed. Select the device name and ID that you'd like to remove.

      Screenshot_2021-10-04_at_13.36.37.png

    4. Select Remove Device and confirm with your password.


      On mobile:

      In the conversation list:

      1. Select your profile in the upper left corner to access your Settings Settings16x16.png.2. Select Devices. A list of your active devices is displayed.
      3. Select the device name and ID that you'd like to remove.
      4. Select Remove Device. You will be required to enter your Wire password to delete devices.

      On Android:

      You cannot remove a device at the moment on Android devices. The feature will be available again very soon.

Was this article helpful?

11 out of 47 found this helpful

Have more questions? Submit a request