On desktop (macOS, Windows, or on Wire for web)
You can share your screen on a conference and video calls or in 1:1 calls on your desktop (macOS and Windows) or on Wire for web (Chrome 87 or higher).
Once you're on a call, select the screen sharing button:
On macOS Catalina
In addition you need to give access to Wire in your macOS Security and Privacy settings:
1. Access your macOS settings.
2. Select System Preferences, select Security & Privacy, then select Privacy.
3. Select Screen Recording and give Wire access.
On Wire for web
If screen sharing does during 1:1 calls does not work on Firefox, please check that Wire is in the screensharing whitelist:
- Open Firefox and type: "about:config" and press Enter.
- Search for "media.getusermedia.screensharing.allowed_domains" and double click.
- Add ",*.wire.com" at the end of the list.
- Select OK.
If you are still experiencing issues, please contact us.
Hardware
The hardware you use for calling plays is very important for the quality of the calling experience. A good quality microphone will improve the audio quality, and the resolution of the video camera will affect the quality of the video stream. Similarly, the screen resolution affects the quality of the screen-sharing experience.
See the following guidelines on how the hardware affects a call. Please note that the quality of the microphone does not change the bitrate but will affect the audio quality.
1:1 calls
The following restrictions are set:
- Real-time video capture: NONE – maximum resolution that the video capture device (camera) can deliver, will be used
-
Screen-sharing: 1920x1080(1080p) or max allowed by the screen being used, if the screen resolution is lower than 1080p
Conference calls
The following restrictions are set:
- Real-time video capture: 1280x720(720p)
- Screen-sharing: 1920x1080(1080p) or max allowed by the screen being used, if the screen resolution is lower than 1080p