Tips & Tricks

Working with messages and conversations

• How are my conversations organized?
• How can I start a conversation?
• How can I forward a message on my mobile device?
• How can I add an audio filter to an audio message on my mobile device?
• How can I as a group admin set a global timer for all messages in a conversation?
• How does archiving work?

Basics

• Does Wire offer an on-premises solution?
• What do I need to use Wire?
• What do the different Wire icons mean?
• How can I cancel sending a file?
• Why can't I see my conversation history?
• Which languages does Wire support?

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Troubleshooting

• My email address is already in use and I cannot create an account. What can I do?
• Why was I notified that a message from a contact was not received?
• What does RESET SESSION mean? How can I reset a session?

Troubleshooting

• What can I do if I miss messages or pictures on my Android device?
• Why did I lose my conversation history on desktop?
• I did not receive an SMS verification code after registering on mobile. What can I do?
• How can I find out which browser version I am using?
• What domain names and ports does Wire connect to?
• I can't send a picture or an animated GIF, what can I do?

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