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How to extract logs from calling connection diagnostic tool?

  • January 24, 2023 14:58

Additionally with submitting call and audio logs within the Wire app, to get more details about your calling connection, please do the following: 

  1. Go to https://wire-calling-testtool.wire.com/
  2. Log into the tool with your Wire credentials
  3. After you have successfully logged in, click on Extract Log button
  4. Save the file on your device

Be sure to send the file to our Customer Support Team!

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