How to enable mandatory app lock for all your team members?

  • Updated

Require all team members to unlock Wire using a passcode or biometric authentication when returning to the app.

The feature will be enabled on all devices on all platforms for every team member.

As a team owner you can enable mandatory app lock in your team management at any time.

In the conversation list: 

  1. Click Preferences, then click Manage team or go to


  2. Log in with the team account credentials.


  3. Click Customization.


  4. Enable mandatory app lock by checking the checkbox.


  5. Select a time.


  6. Click Save.


  7. Click Confirm.


All team members will get informed about this change on all their devices and need to create a passcode if needed or use biometric authentication after the next login.                             

Be aware when using a passcode within Wire: Make sure that you save this passcode as it can not be recovered when you forget it.

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