How can I submit a calling or debug report?

  • Updated

After the issue has occurred: 

In the conversation list:

1. Click Settings16x16.png Settings.
2. Click Options.
3. Under Troubleshooting, click Save the calling debug report.
4. Send the saved file to

Please describe briefly what went wrong to help us to identify the issue.

Calling logs do not include: any call content, personal information, fingerprint, device ID, user ID, or IP address.

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