What can I do if screen sharing does not work?

On Wire for Web (Firefox version 48 and newer):

If screensharing does not work on Firefox, please check that Wire is in the screensharing whitelist:

  1. Open Firefox and type: "about:config" [Hit Enter]
  2. Search for "media.getusermedia.screensharing.allowed_domains" and double click it
  3. Add ",*.wire.com" at the end of the list
  4. Click OK

If you are still experiencing issues with this, please contact us.

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