I tried to take a picture but only see a black screen preview. What can I do? Updated March 01, 2023 12:20 Verify that you've allowed Wire access to your camera in your device settings. On iOS Select Settings. Select Privacy. Select Camera. Allow camera access for Wire. Was this article helpful? Yes No 1 out of 8 found this helpful Have more questions? Submit a request Related articles What can I do if I miss messages or pictures on my Android device? What can I do if I'm not getting any notifications on Android? How can I save a picture that's been posted in a conversation? What do the various permissions on Android do? What can I do if I'm not getting any notifications on iOS?