I did not receive an SMS verification code after registering on mobile. What can I do?

  • Updated

On mobile devices:

If you don’t receive a verification code via SMS from Wire immediately after tapping the arrow, you should wait a few minutes, and then try tapping RESEND.

If you’ve registered your phone on a national “Do Not Disturb” list, some regions will not allow Wire SMS messages to be delivered to your phone.

Alternatively, you can register for Wire via Wire for Web (app.wire.com). After registering, you will be able to use the combination email + password to log in to your Wire account on your mobile device.

If you are still experiencing issues with this, please contact us.

Unfortunately we do not support VoIP numbers.

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