I can't log in. What do I do? Check your internet connection, and make sure your email address or phone number and password are entered correctly. If it’s still not working, contact us. Related articles I did not receive an SMS verification code after registering on mobile. What can I do? Change or add an email or phone number you registered with on Wire Why do I see "Your connection is not private"? Why was I notified that a message from a contact was not received? What are usernames?