What can I do if I'm not getting any notifications on iOS?

  • Updated

On iPhone/iPad:

Wire uses the Apple Push Notification service (APNs) to alert you when you receive a new message.

Here are some suggestions for your iPhone/iPad settings to ensure you are able to receive notifications:

  • Go to iPhone/iPad Settings > General > Background App Refresh
  • Tap the toggle for Wire to 'On.'
  • If it already shows as on, try tapping it off and then on again.

In Wire: Go to Settings > Advanced > Reset Push Notifications Token.

Was this article helpful?

5 out of 51 found this helpful

Have more questions? Submit a request