On iPhone and iPad
Wire uses the Apple Push Notification service (APNs) to alert you when you receive a new message.
Here are some suggestions for your iPhone and iPad settings to ensure you are able to receive notifications:
- Go to your device settings.
- Select General.
- Select Background App Refresh.
- Select the toggle for Wire to on. If it already shows as on, try tapping it off and then on again.
- Go to Settings .
- Select Advanced.
- Select Reset Push Notifications.