A guest is someone who is not part of your team, but works with your team (e.g. a contractor).
To add them to a conversation:
- Send the guest a contact request from your team account.
- Open a conversation with the guest from your team account.
- Start a group conversation, or add the guest to an existing group.
In the conversation list:
- Click the conversation that you'd like to add a guest to.
- Click the conversation name.
- Click Guest Options.
- Toggle to Allow guests and services.
- Click Add Participants.
- Select the guest you'd like to add.
- Click add people to Group.
A banner at the top of the conversation will appear stating GUESTS ARE PRESENT.